Updating Your XR Glasses

Updating Your XR Glasses' Firmware

Before using your XR Glasses, we highly recommend updating the firmware for a better experience and advanced features.

Update XR Glasses' Firmware on Android Phones & Tablets

You can use an Android device with a USB-C port to update your XR Glasses' firmware. Even if your Android phone or tablet doesn't support DP Alt Mode, you can still use it for updating the firmware.

Download the Neckband Remote app on Google Play Store.

At the top left, tap the = icon. Then tap Firmware Update.

Connect your XR Glasses to your Android device.

Your device will ask you to allow the app to access the USB device so that it can read the firmware version of your XR Glasses.

If there is an update available, tap UPDATE NOW, then confirm UPDATE NOW in the pop-up window the start the update process.

Your device may ask you to allow the app to access the USB device. If so, tap OK to start updating MCU firmware. Do not unplug or disconnect the USB connection during the update process.

After finishing the MCU firmware update, your mobile device will ask you to allow the app to access the USB device again. A DP firmware update process will start.

If the update process is stuck at MCU 100% and the permission request does not show up within 5 seconds, try unplugging the USB connection and reconnecting. Or, restart the Neckband Remote app then tap UPDATE NOW to go on to update DP firmware.

Update Your XR Glasses Firmware via SpaceWalker

SpaceWalker for Mac and Windows also offers a simple way to update your XR Glasses to the latest firmware. Click the links for more information on SpaceWalker for Mac and Windows.

View the firmware release history here.

Calibrate Your XR Glasses' IMU

We recommend calibrating your XR Glasses' IMU after updating the firmware. A calibrated IMU will give you a lower drift rate and higher accuracy. You can also choose to enable/disable Wearer Detection.

Calibrate your XR Glasses' IMU here.