Updating Your XR Glasses
Updating Your XR Glasses' Firmware
Before using your XR Glasses, we highly recommend updating the firmware for a better experience and advanced features.
Update XR Glasses' firmware on Android Phones & Tablets
You can use a compatible Android device to update your XR Glasses' firmware. Check supported mobile devices.
Download the Neckband Remote app on Google Play Store.
At the top left, tap the = icon. Then tap Firmware Update.
Connect your XR Glasses to your Android device.
Your device will ask you to allow the app to access the USB device so that it can read the firmware version of your XR Glasses.
If there is an update available, tap UPDATE NOW, then confirm UPDATE NOW in the pop-up window the start the update process.
Your device may ask you to allow the app to access the USB device. If so, tap OK to start updating MCU firmware. Do not unplug or disconnect the USB connection during the update process.
After finishing the MCU firmware update, your mobile device will ask you to allow the app to access the USB device again. A DP firmware update process will start.
If the update process is stuck at MCU 100% and the permission request does not show up within 5 seconds, try unplugging the USB connection and reconnecting. Or, restart the Neckband Remote app then tap UPDATE NOW to go on to update DP firmware.
View the firmware release history here.
Calibrate Your XR Glasses' IMU
We recommend calibrating your XR Glasses' IMU after updating the firmware. A calibrated IMU will give you a lower drift rate and higher accuracy. You can also choose to enable/disable Wearer Detection.